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Making a complaint

What to do if you encounter a problem with the police

Committee P fulfils its remit via different channels, including by examining complaints and reports of police misconduct lodged by members of the public.

Although any citizen - or any police officer for that matter - is entitled to make a complaint about the activities or methods of police forces, it should be noted that Committee P is not , in principle,an ombudsman and was not set up to resolve individual problems encountered by complainants.

Therefore, in some circumstances, you may be better advised to address your complaint to another department or body,
especially when:

You have already filed a complaint elsewhere

You are contesting a traffic violation

You have information relating to a criminal matter involving individuals with police powers

Your complaint relates to a civil matter (dispute with a neighbour who is a police officer, tenancy dispute with a police officer, etc.)

Your complaint relates to another type of matter (police conduct at your home, breach of professional ethics, etc.)

If the nature or severity of your problem is such that you still wish to address your complaint to Committee P, you will find the information you need here:

Filing a complaint with Committee P

 

You have already filed a complaint elsewhere

If you have already filed a complaint and wish to add new information to the case file, we recommend that you contact the authority or the person with which you originally lodged your complaint (General Inspectorate of the Federal and Local Police, corps commander of the local police force, Interior Minister, Justice Minister, mayor, etc.).

 

You are contesting a traffic violation

If you wish to contest a traffic violation, please complete the form attached to the ticket you received and return it to the police force that issued the ticket. The form can then be added to the file. If you wish, you may also attach a letter to the form in which you explain the situation further.

 

You have information relating to a criminal matter involving individuals with police powers (assault and battery, theft, etc.)

  1. If your complaint relates to a criminal matter (assault and battery, theft, etc.) which has not yet been the subject of a judicial investigation (official report, hearing, etc.), please contact:

    the internal monitoring service of the police force responsible for the area in which the incident occurred (or any other police force);

     

    Website of the Belgian local police

     

    Contact details of the federal police

    the head of the service with police powers to which the complaint relates;
    the public prosecutor at the relevant public prosecutor's office (by mail).

     

    Contact details of public prosecutors


  2. If your complaint relates to a criminal matter which has already been the subject of a judicial investigation, please contact:

    the police force to which the incident was reported or which is responsible for dealing with it;

     

    Website of the Belgian local police

     

    Contact details of the federal police

    the head of the service with police powers to which the complaint relates;
    the public prosecutor at the relevant public prosecutor's office;

     

    Contact details of public prosecutors

    the examining magistrate, if you know that the case is being examined.

     

    Directory of judicial institutions

For more information about how to proceed if you are the victim of a crime or misdemeanour,
click on the link below:

Information for victims and injured parties

 

Reporting a civil matter (dispute with a neighbour who is a police officer, tenancy dispute with a police officer, etc.)

If your complaint relates to a civil matter (dispute with a neighbour who is a police officer, tenancy dispute with a police officer, etc.), please contact the institution or authority best placed to resolve your problem (ombudsman, justice of the peace, etc.):

Ombudsman website

Justices of the peace

If you are unsure how to go about this,
the Houses of Justice
may be able to assist you.

 

Reporting another type of matter (police conduct at your home, breach of professional ethics, etc.)

If your complaint relates to another type of matter (police conduct, breach of professional ethics, etc.), please contact:

the internal monitoring service of the local police force concerned or of the federal police (Railway Police, PJF, DirCo, DirJu, etc.).

 

Website of the Belgian local police

 

Contact details of the federal police

 

Directory of judicial institutions

the head of the service with police powers to which the complaint relates.

Filing a complaint with Committee P

Who can make a complaint?

What you need to know

Procedure

How your complaint is dealt with

Definitions and practical information